Privacy policy
This Privacy Policy describes how OYEMUA (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from oyemua.com (the “Site”) or communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.
How we collect and use your personal information
To provide the Services, we collect and have collected in the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information Do We Collect?
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
Information you submit directly to us through our Services may include:
- Contact information, including your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, ncluding your username, password, security questions, and other information used for account security purposes.
- Customer support information, including information you choose to include in your communications with us, for example, when sending a message through the Services.
Certain features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested, to perform our contract with you.
- When you visit our Site, open or click on the e-mails we send you, or interact with our Services or advertisements, we, or the third parties with which we work, may automatically collect certain information with the help of tracking technologies. online such as the pixels, the Web bases, the software development kits, the library tiers and the cookies.
All information we obtain from third parties will be treated in accordance with the present Privacy Policy. See also the section below, Sites Web and links tiers.
Comment how we use your personal information
- Furniture of products and services. We use your personal information to provide you with the Services to perform our contract with you, including to process your payments, execute your orders, send you notifications related to your account, your purchases, your returns, your exchanges or Other transactions to create, maintain and manage your account, organize expeditions, facilitate returns and exchanges and other features related to your account. We can also improve your shopping experience by allowing Shopify to correspond your account with other Shopify services you may choose to use. In this case, Shopify will treat your information as indicated in its Privacy Policy and its Consumer Privacy Policy.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example to send you marketing, promotional and promotional communications by electronic mail, SMS or postal mail, and to show you advertisements for products or services. This may include the use of your personal information to better customize the Services and the advertising on our Site and other sites on the Web. If you are a resident of the EEA, the legal basis of these data processing activities is our legitimate interest in selling our products, in accordance with art. 6(1)(f) du RGPD.
- Security and prevention of frauds. Security and fraud prevention We use your personal information to detect, investigate or take measures regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of the identification information of your account. We recommend you always not to share your user name, your password or any other access information as it may be. If you think your account has been compromised, please contact us immediately. If you are a resident of the EEE, the legal basis of these data processing activities is our legitimate interest in ensuring the security of our site Web for you and other clients, in accordance with art. 6(1)(f) du RGPD.
- Communicate with you and improve our services. Nous utilisons vos informations personnelles pour vous fournir une assistance client et améliorer nos services. Cela est dans notre intérêt légitime afin de vous répondre, de vous fournir des services efficaces et de maintenir notre relation commerciale avec vous conformément à l'art. 6 (1) (f) du RGPD.
Cookies
Comme de nombreux sites Web, nous utilisons des cookies sur notre site. Pour des informations spécifiques sur les cookies que nous utilisons pour alimenter notre boutique avec Shopify, consultez https://www.shopify.com/legal/cookies .We use cookies to feed and improve our site and our services (including to remember your actions and preferences), to perform analyzes and better understand the interaction of users with the services (in our legitimate interest of the administrator, d' improve and optimize the services). We may also authorize third parties and service providers to use cookies on our site to better customize their services, products and advertising on our site and other sites on the Web.
Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies via your browser commands. Please keep in mind that the deletion or blocking of cookies may have a negative impact on your user experience and may lead to malfunction or non-availability of certain services, especially certain features and general features. In addition, the blocking of cookies may not completely prevent the manner in which we share information with third parties such as our advertising partners.
Our Web site also recognizes the Global Privacy Control (GPC) signal, which allows you to refuse certain uses or disclosures of your information. If you inform us of your preference via GPC, we will treat this signal as a valid request to refuse sharing/advertising directed to the browser or the associated device, if we are able to associate the sending device the signal to a Shopify account, we will also apply the request to deny the account. To know more about Global Privacy Control, you can visit https://globalprivacycontrol.org/ . Beyond Global Privacy Control, we do not recognize other « Do Not Track » signals that may be sent from your web browser or your device.
Comment we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the purposes of contract execution, for legitimate purposes and for other reasons subject to the present privacy policy. Such circumstances may include:
- With suppliers or other third parties that perform services in our name (for example, the computer management, the treatment of payments, the analysis of data, the support client, the storage in the cloud, the execution and expedition).
- With commercial and marketing partners to provide you with services and do advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct us, we ask for or consent to another way in which we disclose certain information to third parties, for example, to help you with products or through your use of social media widgets or connection integrations, with your consent.
- With our affiliated companies or otherwise within our group of enterprises, in our legitimate interest in managing a prosperous enterprise.
- In the framework of a commercial transaction such as a merger or a bankruptcy, to conform to all applicable legal obligations (including to respond to assignments to compare, to mandates of procurement and to similar demands), to respect them The terms of service apply and to protect or defend the Services, our rights and the rights of our users or others.
During the last 12 months, we have disclosed the following categories of personal information and sensitive personal information on users for the purposes stated above in « Comment we collect and use your personal information » and « Comment we have disclosed the information personal » :
| Category | Categories of destinations |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or in order to obtain characteristics that concern you.
With your consent, we share personal information in order to participate in advertising and marketing activities, as follows.
We have « sold » and « shared » (as defined in these terms in the applicable law) personal information during the last 12 months for the purpose of participating in advertising and marketing activities, as follows.
| Categories of personal information | Categories of destinations |
|---|---|
| Identifiers such as name, email address and telephone number | Commercial and marketing partners |
| Commercial information such as records of products or services purchased | Commercial and marketing partners |
| Usage data | Commercial and marketing partners |
Sites Web and links tiers
Our Site may provide links to Web sites or other online platforms exploited by these tiers. If you follow links to sites not affiliated or controlled by us, you should consult their privacy and security policies and other general conditions. We do not guarantee and are not responsible for the confidentiality or security of these sites, including the accuracy, exhaustiveness or reliability of the information found on these sites. Information that you provide on public or semi-public places, including information that you share on platforms of social networks, may also be visible to other users of the Services and/or users of those platforms without Limitation on the amount of their use by us or by third parties. Our inclusion of such links does not imply, in itself, any approval of the content of these platforms or of their owners or operators, except as disclosed on the Services.
Data on children
The Services are not intended to be used by children and we do not collect any personal information on children. If you are a parent or tutor of a child who has provided us with personal information, you can contact us using the contact details below to request their deletion.
At the date of entry into force of the present privacy policy, we have no actual knowledge that we « share » or « sell » (in the sense where these terms are defined in the applicable law) the personal information of persons. less than 16 years.
Security and protection of your information
Please note that no security measure is perfect or impenetrable and that we cannot guarantee a « perfect security ». In addition, the information that you send us may not be secured during their transmission. We recommend you not to use non-secure channels to communicate sensitive or confidential information.
The length of time we retain your personal information depends on various factors, including whether we need the information to manage your account, to provide services, to comply with our legal obligations, to resolve disputes, or to enforce other contracts and policies. applicable.
Your rights
Depending on your place of residence, you may benefit from some or all of the rights listed below regarding your personal information. However, these rights are not absolute, they may apply only in certain circumstances and, in certain cases, we may refuse your request as the law allows.
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Right to access/know: You may have the right to request access to the personal information that we hold on you, including details regarding how we use and share your information.
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Right to suppression: You may have the right to ask that we suppress the personal information that we hold about you.
- Right to rectification: You may have the right to ask that we correct inaccurate personal information that we hold about you.
- Right to portability: You may have the right to receive a copy of the personal information we hold about you and to ask that we transfer them to third parties, in certain circumstances and with certain exceptions.
- Right to refuse the sale, sharing or advertising of your personal information: You have the right to ask us not to « sell » or « share » your personal information or to refuse the treatment of your personal information for purposes considered as « Publicity specified », as defined in the laws applicable to the matter of confidentiality. Please note that if you visit our Site with the signal of preference for refusal of global privacy control activated, depending on the location where you are located, we will automatically treat this as a request for refusal of « sale » or « sharing » information for the device and browser you use to visit the Site.
- Restriction of treatment: You have the right to ask us to stop or to restrict our treatment of personal information.
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Withdrawal of consent: When we apply for consent to process your personal information, you have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to treat your request. You can do this by responding directly to our refusal.
- Management of communication preferences: We can send you promotional e-mails. You can choose not to receive them all the time by using the unsubscribe option displayed in the e-mails we send you. If you choose to no longer receive these e-mails, we will always send you non-promotional e-mails, such as those regarding your account or orders you have placed.
You can exercise one of these rights when it is indicated on our site or by contacting us using the coordinates provided below.
We do not discriminate against you for the exercise of one of these rights. We may need to collect information from you to verify your identity, such as your e-mail address or your account information, before providing a concrete response to the request. In accordance with applicable laws, you may designate an authorized agent to make claims in your name to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have been authorized to act in your name, and we will ask you to verify your identity directly with us. We will respond to your request in the best possible time, as required by applicable law.
Plaintes
If you have complaints regarding the way we treat your personal information, please contact us using the contacts provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact details below, or by submitting your complaint to Your local data protection authority. For the EEE, you can find a list of data protection control authorities responsible ici .
Utilisateurs internationaux
Please note that we may transfer, store and treat your personal information outside the country in which you reside. Your personal information is also processed by personnel and service providers and partner tiers in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the contractual clauses of the European Commission or any equivalent contract issued by the competent authority of the United Kingdom, if necessary, to unless the transfer of data is made to a country that has been determined to offer an adequate level of protection.
Contact
If you have questions on our privacy practices or on this privacy policy, or if you wish to exercise one of the rights that you do not dispose of, please contact us on WhatsApp: +33694154910, send us an e-mail at oyemua@ gmail.com ou contactez-nous au 24 Résidence Robert Blanchard Amiens, 80000 FR.
For the purposes of applicable laws on data protection and unless explicitly indicated otherwise, we are responsible for the treatment of your personal information.